About Behind The Scenes Home Inspections
Behind The Scenes Home Inspections was established in 2004 by Troy and Melanie Gailey. As co-founders of the company Troy and Melanie both share a deep commitment to our core founding business principles of honesty, integrity, and the desire to provide an unbeatable customer experience to those in need of our services. Even after helping thousands of clients over the years, we still treat each client like our first, and each inspection like it's our mother buying the home. As the team has grown over the years, we strictly only employ those people that share those core values. Our employees share that same motivation to provide an unbeatable customer experience. Today our growing team of highly trained, talented and passionate inspection and customer service professionals, work together to meet our mission statement: Helping Utah families find and improve healthy, safe and comfortable homes.
The company was founded to be the best, to pioneer new practices, to always improve our client's experience and the thoroughness of their home inspection.
We were one of the first companies to offer electronic inspections reports.
One of the first to provide reports with zoom-able photos.
One of the first to offer video in reports.
The first in Utah to offer real-time online scheduling for convenience.
We pioneered the use of INFRARED thermal scanning with home inspections in Utah because we felt a need to find out more about what is hidden under the surface of the walls, floors and siding.
One of the first inspection firms in Utah to create an truly informative and useful website with our fees, scheduling, report access and a wealth of knowledge.
We are one of the very few inspection firms that offers service across the entire Wasatch Front (Ogden to Sataquin, Tooele to Park City).
With integrity and high family values being the very core of our company, we strive to help everyone make confident, informed, fact-based decisions about the quality and safety of the place they call home for their families. With unmatched thoroughness, talent and customer service we continue to as a highly valued and respected asset in all the communities we serve.
Our Valuable Team Members
Troy has a background as a Home Inspector since 2004. He also has backgrounds in electrical repair and a history in customer service and management. He has always had an ability to learn quickly, fix about anything broken, and has a jack-of-all trades skill set. His perfectionist type personality and attention to detail has allowed him to excel in the home inspection industry and in training other team members.
Troy enjoys the outdoors, camping, mountain biking, hiking, golfing (and about anything else outdoors you can imagine outdoors) and traveling along side his wife Melanie and 3 boys.
Owner, Certified Master Inspector
InterNACHI Certified Profesional Home Inspector, INFRARED Certified Thermographer, InterNACHI Indoor Air Quality Certified in Mold and Radon Testing, ESA Certified Mold Inspector
Melanie has a background in the legal field, customer service and as a domestic engineer (mother and housewife). She is highly valuable to the company with her strong intuition and natural sense of business. One of the many reasons BTS Home Inspections has grown so successfully is due to her insightful outlook and ability to envision business growth. Melanie actively works to build our Social Media presence in the ever evolving online world we live in. As owners, Melanie and Troy consult together often on ways to improve our customers experience and satisfaction.
Melanie also enjoys the outdoors, camping, mountain biking, golfing, volleyball, traveling, and precious family time with Troy and their 3 boys.
Owner, Social Media Guru & Team Catalyst
Jarred Edmunds is a InterNACHI Certified Professional Home Inspector and has a background in construction and property maintenance. Early in his career he performed property inspections and repairs on a large number of real estate rental properties. He is also a licenced master electrician of 25+ years with a specialty in commercial properties.
He is the father of 5 and loves spending time with his wife and family in the great outdoors. He has triplet sons who have taught him to never take life too serious. He enjoys spending time with his family horseback riding, camping, fishing, and hunting. We couldn't be more thrilled to have Jarred on our team.
InterNACHI Certified Professional Home Inspector, INFRARED Certified Thermographer, InterNACHI Indoor Air Quality Certified in Mold and Radon Testing, Licensed Master Electrician
InterNACHI Certified Professional Home Inspector, INFRARED Certified Thermographer, Air Force Veteran
Mike Berry is a InterNACHI Certified Professional Home Inspector. He has a background serving our great country as munitions inspector in the Air Force. During his 20 year military career he had to learn to be extremely thorough, accurate and detail oriented in inspecting and building explosives. His military background made it perfect as he retired from the Air Force and moved on to a new career as a home inspector, also requiring thoroughness, accuracy and great attention to detail.
He originally comes from a rural farm area in upstate New York, but has traveled and moved around in his military career, finally settling down here in Utah. He is the father of 2 boys and loves spending time with his family in the great outdoors and going on weekend adventures. He also has a passion for cars and music. We are pleased to have him on our team and grateful for his military service.
JayCee is the front line of communication to our clients and Realtors. She works in the office, scheduling all our appointments and handles all the communication between our company, inspectors, clients and Realtors.
JayCee has a background in Project Management and Customer Care
JayCee enjoys spending time outdoors going camping, hiking or playing sports with her fiancé and 2 dogs! She also enjoys creating various art pieces including paintings, photographs, dream catchers and carved candles. She is a very avid reader and enjoys learning new subjects.
Client Care Specialist
Tyson Gailey is our newest official team member, although he has been around our business his whole life. He is currently working part time assisting with our office responsibilities while he learn the business further. He occasionally assists with home inspections out in the field, as he strives to lean more of the business.
Tyson has a passion for guitars, mountain biking, camping, Jeeping with his dad mom and dad. He is also developing quite a passion for cars and Jeeping. He is an Eagle Scout and a member of the National Honor Society. He excels in school, and had a passion to be a Pediatrician someday and open his own medical practice.
Office Assistant / Assistant Home Inspector
Bottom Line: Experience Matters!
With over 15 years of experience, as well as our team members many qualifications and certifications, the staff at BTS Home Inspection will provide the expertise that you need, the thoroughest home inspection possible and the excellent customer service that you deserve. We pride ourselves in being the best value for you home inspection dollar. of course there are slightly cheaper inspectors out there...if you're looking for a cheap inspection, or a lesser experienced professional.