MEET OUR TEAM OF SPECIALISTS

Behind The Scenes Home Inspections was established in 2004 by Troy and Melanie Gailey. As co-founders of the company Troy and Melanie both share a deep commitment to our core founding business principles of honesty, integrity, and the desire to provide an unbeatable customer experience to those in need of our services. Even after helping thousands of clients over the years, we still treat each client like our first, and each inspection like it's our own mother buying the home. As the team has grown over the years, we strictly only employ those people that share those core values. Our employees share that same motivation to provide an unbeatable customer experience. Today our growing team of highly trained, talented, and passionate inspection and customer service professionals work together to meet our company mission.

OUR MISSION

With integrity, exceptional customer service, and high family values as the founding core of our company, we exercise these principles as we enable people to make confident, informed, fact-based decisions about the quality and safety of the place they call home.

Our company was built to serve you, to constantly look to pioneer new practices, and to evolve the home inspection industry into something greater.

  • We were one of the first companies to offer electronic inspections reports.

  • One of the first to provide reports with zoom-able photos.

  • One of the first to offer video in reports.

  • The first in Utah to offer real-time online scheduling for convenience.

  • We pioneered the use of INFRARED thermal scanning with home inspections in Utah because we felt a need to find out more about what is hidden under the surface of the walls, floors, and siding.

  • One of the first inspection firms in Utah to create a truly informative and useful website with scheduling, and a wealth of  other useful knowledge. 

  • We are one of the very few inspection firms that offers service across the entire Wasatch Front (From the Idaho border to Nephi, and from the Tooele Valley to the Park City area).

OUR TEAM MEMBERS

Certified Master Inspector Logo.png
infrared_certified.jpg
CPI-Certified-Professional-Inspector-Int
CMI mold certification.jpg

Troy has a background as a Home Inspector since 2004. He also has backgrounds in electrical repair and a history in customer service and management. He has always had an ability to learn quickly, fix about anything broken, and has a jack-of-all trades skill set. His perfectionist type personality and attention to detail has allowed him to excel in the home inspection industry and in training other team members. 

Troy enjoys the outdoors, camping, mountain biking, hiking, golfing (and about anything else outdoors you can imagine outdoors) and traveling along side his wife Melanie and 3 boys.

WDO-low-resolution-for-web-png-1547057940.png

Troy Gailey, Owner

Certified Master Inspector
InterNACHI Certified Profesional Home Inspector
INFRARED Certified Thermographer
InterNACHI Indoor Air Quality Certified in Mold & Radon Testing
ESA Certified Mold Inspector

Melanie has a background in the legal field, customer service and as a domestic engineer (mother and housewife). She is highly valuable to the company with her strong intuition and natural sense of business. One of the many reasons BTS Home Inspections has grown so successfully is due to her insightful outlook and ability to envision business growth. Melanie actively works to build our Social Media presence in the ever evolving online world we live in. As owners, Melanie and Troy consult together often on ways to improve our customers experience and satisfaction. 

Melanie also enjoys the outdoors, camping, mountain biking, golfing, volleyball, traveling, and precious family time with Troy and their 3 boys.

Melanie Gailey, Owner
Human Resources, Social Media Guru & Team Catalyst

CPI-Certified-Professional-Inspector-Int
infrared_certified.jpg
IAC2 radon Mold Certification.gif
WDO-low-resolution-for-web-png-1547057940.png

Jarred Edmunds is an InterNACHI Certified Professional Home Inspector and has a background in construction and property maintenance. Early in his career he performed property inspections and repairs on a large number of real estate rental properties. He is also a licenced master electrician of 25+ years with a specialty in commercial properties.

 

He is the father of 5 and loves spending time with his wife and family in the great outdoors. He has triplet sons who have taught him to never take life too serious. He enjoys spending time with his family horseback riding, camping, fishing, and hunting. We couldn't be more thrilled to have Jarred on our team.

Jarred Edmunds, Lead Inspector

InterNACHI Certified Professional Home Inspector
INFRARED Certified Thermographer
InterNACHI Indoor Air Quality Certified in Mold and Radon Testing
Licensed Master Electrician
CPI-Certified-Professional-Inspector-Int
IAC2 Radon Mold Certification.gif
infrared_certified.jpg
WDO-low-resolution-for-web-png-1547057940.png

Mike Berry

Mike Berry is an InterNACHI Certified Professional Home Inspector. He has a background serving our great country as munitions inspector in the Air Force. During his 20 year military career he had to learn to be extremely thorough, accurate and detail oriented in inspecting and building explosives. His military background made it perfect as he retired from the Air Force and moved on to a new career as a home inspector, also requiring thoroughness, accuracy, and great attention to detail. 

 

He originally comes from a rural farm area in upstate New York, but has traveled and moved around in his military career, finally settling down here in Utah. He is the father of 2 boys and loves spending time with his family in the great outdoors and going on weekend adventures. He also has a passion for cars and music. We are pleased to have him on our team and grateful for his military service.

InterNACHI Certified Professional Home Inspector
INFRARED Certified Thermographer
InterNACHI Indoor Air Quality Certified in Mold and Radon Testing
20 Year Air Force Veteran (Thank you for your dedicated service!)
Photo Coming Soon.jpg

JayCee is the front line of communication to our clients and Realtors. She works in the office, scheduling all our appointments and handles all the communication between our company, inspectors, clients and Realtors. 

 

JayCee has a background in Project Management and Customer Care

JayCee enjoys spending time outdoors going camping, hiking or playing sports with her fiancé and 2 dogs! She also enjoys creating various art pieces including paintings, photographs, dream catchers and carved candles. She is a very avid reader and enjoys learning new subjects.

JayCee
Client Care Specialist

Photo Coming Soon.jpg

Tyson Gailey is our newest official team member, although he has been around our business his whole life. He is currently working part time assisting with our office responsibilities while he learns the business further. He occasionally assists with home inspections out in the field, as he strives to lean more of the business. 

Tyson has a passion for guitars, mountain biking, camping, Jeeping with his mom and dad. He is also developing quite a passion for cars. He is an Eagle Scout and a member of the National Honor Society. He excels in school, and has a passion to be a Pediatrician someday and open his own medical practice.

Tyson Gailey
Office Assistant / Assistant Home Inspector

BOTTOM LINE: EXPERIENCE MATTERS

With the experience of doing thousands of home inspections since 2005, as well as our team members many qualifications and certifications, the staff at BTS Home Inspection will provide the expertise that you need, the most thorough home inspection possible and the excellent customer service that you deserve. We pride ourselves in being the best value for you home inspection dollar. Of course there are slightly cheaper inspectors out there...if you're looking for a cheap inspection, or lesser experienced professionals. 

Behind The Scenes Home Inspections Logo.png

WE GO "BEHIND THE SCENES" TO PROTECT YOUR HOME BUYING DREAMS!

BUYING OR SELLING A HOME?

CONCERNED ABOUT POTENTAL ENVIRONMENTAL HEALTH ISSIES IN YOU CURRENT HOME?

OR CALL US AT (801) 616-0000 TO TALK TO OUR CLIENT CARE SPECIALIST!